Give your dog extra outdoor confidence with the Faventina™ Clip-On Collar Accessory.

Designed to attach easily to your dog's existing collar, this lightweight buckle uses natural ingredient support in a simple clip-on format. No sprays, no greasy treatments, and no complicated routines.

Whether your dog loves hiking, running, camping, or daily walks, Faventina™ helps support a more enjoyable outdoor experience while remaining comfortable enough for everyday wear.

Available Colors

• Green
• Blue
• Pink
• Red
• Black
• Gray

Specifications

• Universal collar attachment design
• Fits most standard dog collars
• Lightweight construction
• Water-resistant housing
• Suitable for small, medium, and large dogs

What's Included

• 1x Faventina™ Clip-On Collar Accessory
  
• 1x Storage Tin

Formulated with naturally inspired ingredients commonly used in pet-care products:

• Peppermint Oil
  
• Citronella Oil
  
• Chamomile Oil
  
• Lemongrass Oil

Ingredient profile may vary slightly by batch.

Shipping

• Processing Time: 1–2 Business Days
  
• Delivery Time: 10-15 Business Days (USA)
  
• Tracking Included
  

Returns

• 30-Day Satisfaction Guarantee
  
• Easy Returns & Exchanges
  
• Dedicated Customer Support

Return & Refund Policy

Welcome to our Return & Refund Policy. We are committed to providing a seamless and hassle-free experience for our customers. Below, you will find comprehensive details on how to initiate a return, the refund process, and other important information regarding our policy.
To ensure transparency and fairness for both our customers FAVENTINA, we have established a policy for handling claims related to our orders. This policy allows us to accurately assess and resolve any issues regarding orders that were not received as purchased.

 
1. RETURN AND REFUND POLICY OVERVIEW

 
Our Return & Refund Policy is designed to ensure a smooth and transparent process for our customers. This policy includes the following key provisions:

- Eligibility for Returns – Specifies the conditions under which items may be returned, including defective products, incorrect orders, or items that remain unused and in their original condition.
- Return Timeframe – Defines the period within which customers must initiate a return request.
- Return Process – Outlines the steps required to request a return.
- Refund Conditions – Details the circumstances under which refunds may be issued, including full refunds, partial refunds, or store credits.
- Processing Time – Establishes the expected duration for return and refund processing.
- Exclusions & Limitations – Identifies items that are non-returnable or non-refundable, such as final sale items or personalized products.
- Return Shipping Costs – Clarifies whether the customer or the company is responsible for return shipping fees.
- Refund Method – Specifies how refunds will be processed, such as through the original payment method or store credit.

This policy ensures clarity and fairness for both the customer and the company. Please refer to the full Return & Refund Policy for specific details and terms.

 
2. ELIGIBILITY FOR RETURNS

 
All items purchased from our store are eligible for return, provided that the customer submits a return request within the specified return timeframe as outlined in our Return & Refund Policy. The item must meet all applicable return conditions to qualify for a refund or exchange.
For further details on return eligibility and conditions, please refer to our complete Return & Refund Policy.

 
3. RETURN TIMEFRAME

 
Customers must submit a return request within 10 days from the order's arrival date. Requests made beyond this period will not be accepted.
For more details on the return process and conditions, please refer to our complete Return & Refund Policy.

 
4. RETURN PROCESS

 
To initiate a return, customers must send a request via email to support@sevender.com within the specified return timeframe. 
The email must include the following:
- A video clearly showing the defect or issue with the item.
- A photo of the shipping label.
- A photo of the product received.

Upon receiving the request and required evidence, our customer support team will review the case and provide detailed return instructions. Customers must follow these instructions to ensure proper processing of their return. Failure to provide the requested evidence or to comply with the return guidelines may result in the request being denied.

How to Submit Your Video
To support your return request, the submitted video must meet the following requirements:

- The video must clearly show the entire process of opening the package and revealing all of its contents.
- The video must be continuous, without any pauses, cuts, or edits, to maintain the integrity of the unboxing process.
- The video must be submitted along with your return request via email to support@sevender.com
Failure to provide a valid video as per these guidelines may result in the denial of the return request.
For further details, please refer to our full Return & Refund Policy.

 
5. REFUND AND REPLACEMENT CONDITIONS

 
Refunds and replacements are applicable only in the following situations:

- Defective items – The product has a manufacturing defect.
- Damaged items – The item was damaged during transit.
- Wrong items – The received product does not match the order.
- Broken items – The product arrived broken or unusable.
- Missing parts – Essential components or accessories are missing from the package.
- Lost items due to our error – The order was lost in transit due to an error on our part.

For all other cases, customers must return the item to our warehouse address. Once we receive and inspect the returned item and confirm its condition, we will proceed with the refund.
Customers must follow the return instructions provided by our support team to ensure proper processing. Failure to comply with these guidelines may result in the request being denied.
For further details, please refer to our full Return & Refund Policy.

 
6. PROCESSING TIME

 
Once the inspection and investigation process is completed, we will issue the refund within 5-7 working days. The refund will be processed using the original payment method unless otherwise specified.
Please note that the actual time for the refunded amount to reflect in your account may vary depending on your payment provider.
For further details, please refer to our full Return & Refund Policy.

 
7. EXCLUSIONS AND LIMITATIONS

 
Certain items are non-returnable and non-refundable, including but not limited to:

- Perishable goods (e.g., food, flowers, plants).
- Custom or personalized products (e.g., special orders, engraved items).
- Personal care items (e.g., beauty and hygiene products).
- Hazardous materials (e.g., flammable liquids, gases, or chemicals).
- Discounted goods/ sales off goods.

For any questions or concerns regarding the return eligibility of specific items, please contact us at support@sevender.com before initiating a return request.

 
8.RETURN SHIPPING COSTS

 
Customers are responsible for covering the return shipping costs for all eligible returns, except in cases where the return is due to our error (e.g., defective, damaged, incorrect, or missing items).
Shipping costs are non-refundable, and we do not provide return shipping labels. Customers must ensure that the returned item is properly packaged and shipped according to the instructions provided by our support team.
For further details, please refer to our full Return & Refund Policy.

 
9. REFUND METHOD

 
Refunds will be issued to the original payment account used at the time of purchase. We do not offer refunds to alternative payment methods.
The time required for the refunded amount to reflect in your account may vary depending on your payment provider.
For further details, please refer to our full Return & Refund Policy.

 
10. LATE OR MISSING REFUND (If Applicable)

 
If you have not received your refund, please follow these steps:
Check Your Bank Account – Verify if the refund has been credited.
Contact Your Credit Card Company – Refunds may take some time to be officially posted.
Contact Your Bank – Processing times vary depending on the financial institution.
If you have completed these steps and still have not received your refund, please contact us at support@sevender.com for further assistance.
For more details, please refer to our full Return & Refund Policy.